FAQ - Mobile Counseling Services

What is mobile counseling?
Mobile counseling brings therapy to you. Whether at home, in a park, or another location, Mindful Footing PLLC meets you where it’s most convenient, offering a flexible approach to your mental health care.

How do mobile sessions work?
After scheduling an appointment, a therapist will meet you at the location you choose. Sessions are similar to traditional therapy but designed around your schedule and preferred setting.

Where do you offer mobile counseling?
Mobile counseling is available in Fayetteville and Lillington. If you're unsure whether your location is covered, feel free to ask, and Mindful Footing PLLC will figure out a solution.

Is mobile counseling covered by insurance?
Mobile counseling is self-pay, and payment is due at the time of service. Mindful Footing PLLC will provide you with a super-bill that you can submit to your insurance company for potential reimbursement.

What can I expect during a mobile session?
You’ll receive the same level of care and support you would in a traditional session, but with the added benefit of being in a space that’s comfortable and convenient for you.

What if I need to cancel or reschedule?
Mindful Footing PLLC understands life happens. If you need to cancel or reschedule, please notify at least 24 hours in advance to avoid a cancellation fee. Alternative times will be offered to find a new session.

Do I need to pick a specific location for my sessions?
You can choose any location that feels right for you—whether it’s your home, office, or a quiet spot outdoors. As long as it’s private, comfortable, and safe, it works for Mindful Footing PLLC. Safety is a priority, and if the location doesn’t meet these criteria, other options will be discussed.

Is mobile therapy confidential?
Yes. Confidentiality is a priority, and sessions are conducted in a way that ensures your privacy, just like in-office therapy.

How do I get started with mobile counseling?
Reach out to schedule an initial consultation. Mindful Footing PLLC will discuss your needs and the best locations for sessions and get everything set up from there.

What if the weather or other factors affect my session?
If weather or unforeseen circumstances impact an in-person session, Mindful Footing PLLC will work with you to find an alternative, such as rescheduling or moving the session to a virtual format.